Home Forums Help & Support Updating last name

2 voices
2 replies
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  • #39399
    Christine Vanderley
    Participant

    Hi – I have managed to change my last name for my display name but not my actual account. How do I go about doing this?

    Thanks
    Christine

  • #39404
    Valerie B
    Host/Mod

    Hi Christine,
    As you mentioned, you are able to change the name that displays on the site to update your last name, but unfortunately you cannot change your username, as your entire profile is built upon this; you would have to create a new account with the username you are looking to change to.
    Sorry for the inconvenience; hope this information helps.
    Best,
    Valerie

  • #39476
    Christine Vanderley
    Participant

    OK, thank you!

    ETA: Is there a way to open a new account and have the balance on my membership transferred to the new account?

    christine

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